Privacy Policy

Effective Date: July 26, 2026

Art by Alecx respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit artbyalecx.com, create an account, contact us, or make a purchase.

Information We Collect

Information You Provide

We may collect information that you provide directly to us, including:

Your name
Email address
Telephone number
Billing and shipping addresses
Account login information
Order and transaction details
Messages submitted through our contact form
Product reviews, comments, or other content you submit
Photographs or other information submitted in connection with an order problem

Payment Information

Payments are processed securely by our third-party payment processor.

Art by Alecx does not directly receive or store your complete credit or debit card number. We may receive limited transaction information, such as the payment status, transaction amount, payment method, and billing details needed to process and document your purchase.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Internet Protocol address
Browser and device information
Pages viewed and links selected
Referring website
Date and time of your visit
Shopping-cart and checkout activity
Cookie and similar technology information

How We Use Your Information

We may use your information to:

Process, fulfill, and deliver your order
Provide Printful and shipping carriers with the information needed to produce and deliver your merchandise
Send order confirmations, shipping updates, and customer-service messages
Create and manage customer accounts
Respond to questions, concerns, and order problems
Prevent fraud and protect the security of our website
Maintain financial, tax, and business records
Improve our website, products, and customer experience
Send promotional communications when you have chosen to receive them
Comply with applicable legal obligations

Printful Fulfillment

Art by Alecx uses Printful, a third-party print-on-demand company, to manufacture and fulfill merchandise orders.

To complete your purchase, we may share necessary information with Printful, including your:

Name
Email address
Telephone number
Shipping address
Products ordered
Order and delivery information

Printful may use fulfillment facilities, delivery companies, and service providers located in different countries. Printful processes personal information according to its own privacy policy.

Other Service Providers

We may share information with trusted third parties that help us operate the website and provide our services, including:

Printful
Payment processors
Website-hosting providers
WordPress and WooCommerce service providers
Shipping carriers
Email and customer-service providers
Website security and fraud-prevention services
Analytics or advertising providers, when enabled

These providers receive only the information reasonably needed to perform their services.

We may also disclose information when required by law, to respond to legal proceedings, protect our rights, or prevent fraud or harm.

Cookies

Art by Alecx may use cookies and similar technologies to:

Keep products in your shopping cart
Remember your preferences
Maintain account and login functions
Complete checkout
Improve website performance
Understand how visitors use the website
Measure advertising or marketing performance, when applicable

You can adjust your browser settings to refuse or delete cookies. Disabling certain cookies may prevent parts of the website, including the shopping cart or checkout, from working properly.

We may use website analytics or advertising services to understand website activity and improve our services.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

Complete and document transactions
Provide customer service
Maintain tax and accounting records
Resolve disputes
Prevent fraud
Meet legal and regulatory requirements

Some information may remain in backup, financial, or transaction records when retention is required by law or reasonably necessary for legitimate business purposes.

Your Choices and Privacy Rights

Depending on where you live, you may have the right to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
A copy of information you provided
Withdrawal of consent for certain processing
Removal from promotional email communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us. Transactional communications concerning your orders may still be sent.

We may need to verify your identity before completing a privacy request. Certain information may be retained when required for legal, tax, security, or recordkeeping purposes.

Children’s Privacy

Art by Alecx is not intended to collect personal information directly from children under 13. Purchases should be made by an adult or with the involvement and permission of a parent or legal guardian.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to websites operated by other businesses. Art by Alecx is not responsible for the privacy practices, security, or content of those third-party websites.

Changes to This Policy

We may revise this Privacy Policy when our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Art by Alecx
Email: support@artbyalecx.com
616 Hamilton St
Jacksonville, FL 32205