Terms & Conditions

Effective Date: July 26, 2026

Welcome to Art by Alecx. These Terms and Conditions govern your access to and use of artbyalecx.com, including purchases made through the website.

By visiting our website, creating an account, or placing an order, you agree to these Terms and Conditions. Please do not use the website or submit an order if you do not agree with these terms.

About Art by Alecx

Art by Alecx offers original artwork and merchandise featuring Alecx’s creative designs. Most products are made to order and fulfilled by Printful, our third-party production and shipping partner.

Eligibility

You must have the legal capacity to enter into a binding agreement to make a purchase through this website. Customers who have not reached the age of majority in their location should use the website and make purchases only with the involvement and permission of a parent or legal guardian.

Website Use

You agree to use this website only for lawful purposes. You may not:

  • Interfere with the operation or security of the website
  • Attempt to gain unauthorized access to an account, server, or computer system
  • Submit false, misleading, or fraudulent information
  • Place fraudulent orders or use an unauthorized payment method
  • Upload or transmit malicious code
  • Copy, reproduce, distribute, or commercially use website content without permission
  • Use automated tools to collect content or information from the website
  • Use the website in a way that violates applicable law or another person’s rights

We may restrict or terminate access to the website if we reasonably believe these Terms and Conditions have been violated.

Customer Accounts

You may have the option to create an account for a more convenient shopping experience.

You are responsible for:

  • Providing accurate and current account information
  • Protecting your username and password
  • Maintaining the confidentiality of your account
  • All activities performed through your account
  • Notifying us promptly if you believe your account has been accessed without authorization

We are not responsible for losses caused by your failure to protect your account credentials.

Product Information

We make reasonable efforts to present our merchandise accurately. However:

  • Colors may appear differently depending on your screen or device.
  • Product images may be digital mockups rather than photographs of the finished item.
  • Printed colors, positioning, and dimensions may vary slightly.
  • Product measurements are approximate.
  • Minor differences may occur during the print-on-demand production process.
  • Packaging, materials, and fulfillment locations may vary.
  • Products may be changed or discontinued without notice.

Normal production variations are not necessarily considered defects.

Please carefully review the product description, images, available sizes, measurements, colors, and selected options before placing your order.

Made-to-Order Production

Most Art by Alecx merchandise is created after an order is placed. By submitting an order, you authorize us to provide Printful and other necessary service providers with the information required to produce, process, and deliver your purchase.

Production may begin shortly after payment is approved. For this reason, order changes and cancellations are not guaranteed.

Prices and Availability

Product prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Change product prices at any time
  • Add or discontinue products
  • Change product options or specifications
  • Correct pricing or product-information errors
  • Limit quantities
  • End promotions without prior notice

A price change will not normally affect an order that has already been accepted and paid for.

Products and product options are subject to availability. An item may become unavailable after an order is submitted because of supplier availability, production limitations, or technical errors.

Taxes and Shipping Charges

Applicable sales taxes, shipping charges, and other fees will be calculated and displayed during checkout when available.

International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. These charges are not controlled by Art by Alecx unless they are specifically collected during checkout.

Payment

You agree to provide accurate billing and payment information.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable payment processor to charge the full order amount.

Payments are processed by third-party payment providers. Art by Alecx does not directly store complete credit or debit card information.

Order Confirmation and Acceptance

An order confirmation means that we received your order. It does not guarantee that the order has been accepted or can be fulfilled.

We may cancel or decline an order because of:

  • Payment authorization failure
  • Suspected fraud or unauthorized activity
  • Incorrect pricing or product information
  • Product or material unavailability
  • Shipping restrictions
  • An incomplete or invalid address
  • Technical errors
  • A violation of these Terms and Conditions

If we cancel a paid order before fulfillment, the appropriate amount will be refunded through the original payment method whenever reasonably possible.

Order Changes and Cancellations

Please review your order carefully before submitting it.

Contact us immediately if you need to request a change or cancellation. We will make a reasonable effort to assist you, but we cannot guarantee that an order can be changed or canceled after it enters production.

Orders that have already been produced or shipped generally cannot be canceled.

Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy, which is incorporated into these Terms and Conditions.

Delivery dates are estimates and are not guaranteed. Production or delivery may be affected by:

  • Product availability
  • Fulfillment volume
  • Shipping-carrier delays
  • Severe weather
  • Holidays
  • Customs processing
  • Incorrect or incomplete addresses
  • Events outside our reasonable control

Products included in the same order may be manufactured at different fulfillment locations and may arrive in separate packages.

Returns, Replacements, and Refunds

Returns, exchanges, replacements, and refunds are governed by our Returns & Refunds Policy, which is incorporated into these Terms and Conditions.

Because most products are made to order, purchases are generally final unless the product arrives damaged, defective, misprinted, or incorrect because of a qualifying fulfillment error.

We generally do not provide returns, exchanges, or refunds for:

  • Buyer’s remorse
  • A change of mind
  • Selecting the wrong size or color
  • Ordering the wrong product
  • Personal preference regarding a correctly produced item
  • Incorrect or incomplete customer-provided information
  • Normal differences between a digital mockup and the finished product

Nothing in these Terms and Conditions limits consumer rights that cannot legally be waived.

Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, including expiration dates, minimum purchase amounts, product exclusions, or usage limits.

Unless otherwise stated:

  • Discounts cannot be applied to previous purchases.
  • Discounts have no cash value.
  • Only one discount code may be used per order.
  • Promotions may be changed or discontinued at any time.
  • Discounts cannot be combined with other offers.
Intellectual Property

The artwork, illustrations, product designs, photographs, logos, names, branding, written content, graphics, and other materials displayed on this website are owned by or licensed to Art by Alecx and are protected by applicable intellectual-property laws.

Purchasing a product does not transfer ownership of the underlying artwork or design.

Without prior written permission, you may not:

  • Copy or reproduce Alecx’s artwork
  • Create merchandise using the artwork
  • Modify or distribute the artwork
  • Sell or license the artwork
  • Use the artwork or branding for commercial purposes
  • Remove copyright, trademark, or ownership notices
  • Present the artwork as your own

Art by Alecx products are sold for personal use unless a separate written commercial license has been granted.

Product Reviews and Submitted Content

You may have the opportunity to submit reviews, comments, photographs, or other content.

By submitting content, you confirm that:

  • It is based on your genuine experience.
  • You have the right to submit it.
  • It does not violate another person’s privacy or intellectual-property rights.
  • It is not unlawful, threatening, abusive, discriminatory, misleading, or obscene.
  • It does not contain malicious code or unauthorized advertising.

You grant Art by Alecx a nonexclusive, royalty-free right to display, reproduce, and use submitted content in connection with operating and promoting the website and products, subject to applicable privacy law.

We may remove submitted content that violates these Terms and Conditions.

Third-Party Services and Links

Our website may rely on or contain links to services operated by third parties, including:

  • Printful
  • WooCommerce
  • Payment processors
  • Hosting providers
  • Shipping carriers
  • Email and customer-service providers
  • Analytics and security providers

Third-party websites and services operate under their own terms and privacy policies. Art by Alecx is not responsible for the availability, content, security, or independent practices of third-party websites and services, except as required by applicable law.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and share personal information.

By placing an order, you acknowledge that necessary order and delivery information may be shared with Printful, payment processors, shipping carriers, and other service providers involved in completing your purchase.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily or permanently modify, suspend, restrict, or discontinue any part of the website when reasonably necessary for maintenance, security, business, or technical reasons.

Errors and Inaccuracies

The website may occasionally contain typographical errors, incorrect prices, inaccurate product descriptions, or outdated information.

We reserve the right to correct errors, update information, or cancel an affected order. When a paid order is canceled because of an error, the appropriate amount will be refunded.

Disclaimer of Warranties

The website and its content are provided on an “as available” basis.

To the fullest extent permitted by law, Art by Alecx does not guarantee that:

  • The website will always be uninterrupted or error-free.
  • Every product will appear exactly as shown on a particular screen.
  • Website content will always be complete or current.
  • Every minor production variation will be avoidable.

Nothing in these Terms and Conditions excludes warranties or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Art by Alecx will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from:

  • Use of or inability to use the website
  • Delayed or interrupted website access
  • Unauthorized access caused by circumstances outside our reasonable control
  • Reliance on website content
  • Purchase or use of a product

Where liability cannot legally be excluded, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except when applicable law requires otherwise.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Art by Alecx harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms and Conditions, or infringement of another person’s rights.

Events Outside Our Control

Art by Alecx is not responsible for delays or failure to perform caused by events outside our reasonable control, including severe weather, natural disasters, fires, power outages, internet interruptions, labor disputes, transportation disruptions, supply shortages, carrier delays, governmental actions, public emergencies, or fulfillment-provider interruptions.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except when applicable consumer-protection law requires a different result.

Severability

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in effect.

No Waiver

Our failure to enforce a provision of these Terms and Conditions does not waive our right to enforce that provision later.

Changes to These Terms

We may update these Terms and Conditions when our products, services, business practices, or legal obligations change.

The revised version will be published on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms and Conditions.

Contact Us

To report a problem or request assistance, contact:

Art by Alecx
Email: support@artbyalecx.com
616 Hamilton St
Jacksonville, FL 32205

Please include your order number, the email address used during checkout, a description of the issue, and clear photographs when applicable.

This policy does not limit any consumer rights that cannot be waived under applicable law.

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